rummy joy

rummy joy App support

Contact
+91 9264809311

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy joy:

Q1: How to log in after installing the rummy joy?

To log in to the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to it. This will authenticate your account without requiring a password or email. Once verified, you can easily access the app with just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still have issues receiving the OTP, click "send OTP" and wait for the designated time. If you don't receive the OTP after that, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you encounter a changed active number, log in with your new number or contact customer support if you're unable to access it. To resolve the issue, send your correct KYC details to the customer support system via email. This will help facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing for a smooth login and gameplay experience. Once installed, you should be able to log in and enjoy the updated app without any issues.

Most Asked Questions Related To Withdraw In The rummy joy:

Q1: What is the minimum withdrawal amount in the rummy joy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, with bonus funds not being eligible for withdrawal. This means users can only withdraw earnings from their actual gaming performance.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically shorten the process from 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours. This delays the overall completion time beyond what is usually expected.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. This means bonus funds themselves are non-withdrawable, but winnings from them are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the funds aren't added to your wallet account within 24 hours, contact their care centre for assistance.

Similar apps

Ratings and reviews